Turn One-Time Customers into Loyal Advocates
Truly understand your customers experience & underlying emotions on every interaction. Address it quickly and take actionable steps before they slip away to your competitors with our powerful, intelligent emotional data analysis ecosystem personalised just for your business.
Reduce Acquisition Costs
Attract New Customers
According to HBR, acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an existing one. We can help you acquire customers when you need them the most.
Increase brand awareness through our app so that consumers can easily see enticing deals and offers right at their finger tips which could eventually turn brand awareness into foot traffic.
88% of consumers say it takes three or more purchases to build brand loyalty. We help with customer engagement quickly & easily by catering to demands of customers wanting different reward choices ultimately increasing repeat purchases, average order value and customer lifetime value faster.
Powerful Marketing Tool
Maintain Existing Customers
Our data-driven approach enables us to tailor marketing strategies that resonate with our target audience. By identifying high-potential consumer segments, we craft personalised marketing campaigns that deliver relevant content at the right time. This not only maximizes your marketing ROI but also enhances the customer experience.
Quiet hours, empty seats are costing your business. Increase reward rates from your current reward rates for only specific hours, on specific days to transform your usual quiet hours to busy hours. This will engage your customers and increase foot traffic, improved customer retention, increase customer engagement, balanced workload, magically stimulating demand of your products and services and more which will eventually lead to increase in sales.
Leverage the data to deliver personalized messages and offers to individual customers. Tailor your marketing efforts to resonate and connect with each customers on a deep emotional level.
Easily create push notifications for customers to reach who follow your brand from our app. Share great news about new product launches, special deals or promotions.
Truly understand underlying emotions of the customer experience
Win-Back Lost Customers
Based on the emotional state of the customer, your product can then be adjusted to offer a more personalized user experience. Look for an increase in that emotion, analyse it and respond swiftly to potential crisis by providing you a real-time monitoring of what people are saying about your brand and take actionable steps.
Consumers buy on emotions and justify with logic. Let your customers rate on how they feel after every experience.
By analysing how your customers interact with your products and services, view insights into their concerns & complaints and gain actionable insights to improving your business.
How are you maintaining unhappy customers? Quickly & Easily turn your unhappy customers into happy & engaged customers by sending them an apology offer for the bad experience your customer recently had.